Shipping Policy

Free Standard Shipping orders $49+, couriers available: USPS, DHL, FEDEX

Delivery Time=Processing Time+Shipping Time
The time frame for order delivery is divided into two parts:

Processing time: Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch in 1-5 business days after the order is placed.

Shipping time: This refers to the time it takes for items to be shipped from our fulfillment center to the destination.

The following delivery time does not include processing time:

United States (Except Puerto Rico, Virgin Islands, Guam, Alaska, Hawaii, and Northern Mariana Islands ), Canada, United Kingdom, Germany, France
Shipping Flats(9-18 business days) the order amount is below $34.98:$12.99 (Notes: Individual free gift orders don't apply to this policy)
Shipping Flats(9-18 business days) the order amount is between $34.99 and 58.99:$8.99
Free Shipping (9-18 business days) the order amount is above $59:$0
Standard Shipping(7-16 business days) for all orders: $19.99
Faster Shipping(4-10 business days) for all orders: $29.99


Other countries/regions we ship to are Italy, Netherlands, Japan, South, Korea, Singapore, Israel, Australia, New Zealand, South, Africa, Anguilla, Aruba, Bahamas, Belize, Costa, Rica, Cuba, Dominica, Dominican, Republic, El, Salvador, Grenada, Guadeloupe, Jamaica, Martinique, Mexico, Montserrat, Netherlands, Antilles, Nicaragua, Panama, Saint, Lucia, Trinidad, And, Tobago, Albania, Andorra, Austria, Belarus, Belgium, Bulgaria, Croatia, Cyprus, Czech, Republic, Denmark, Estonia, Finland, Hungary, Iceland, Ireland, Isle, Of, Man, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Norway, Poland, Portugal, Romania, San, Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, Armenia, Azerbaijan, Bahrain, Bengal, Bhutan, Brunei, Cambodia, India, Indonesia, Iran, Iraq, Jordan, Kazakhstan, Laos, Malaysia, The, Philippines, Qatar, Saudi, Arabia, Thailand, Turkey, United Arab, Emirates, Uzbekistan, Vietnam, Fiji, Niue, Norfolk, South, America, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela, Kenya, Nigeria.
Standard Shipping (5-20 business days) the order amount is below $49:$8.99
Free Shipping (5-20 business days) the order amount is above $49:$0

Please note that your tracking information might not be visible on your account once your order leaves our warehouse since we need to receive this information from the courier and upload it to our system. However, if you cannot see your tracking number within 48 hours of placing your order, please contact us an email at service@the-rose-toy-official.com

Note: We currently don't support shipping anywhere except the countries mentioned above.


ABOUT TAX

Shipments from all of our warehouses are delivery duty unpaid. Therefore, any and all customs or import duties are charged once the package reaches its destination country. If any, these charges must be paid by the customers. Customers take full liability for all return shipment costs, customs charges and handling fees should they refuse to accept a package due to import duties or taxes.

We only charge taxes and fees for the following EU countries:


Taxes and fees charged shall be interpreted by the EU organizations

Tips

Affected by shipping peak, there will be some delays in the delivery. The product is still on the way. Any questions, please click to contact us, and we will reply within 24 hours.
Thank you for your patience and understanding.